This Privacy Policy explains how DS Bird Nets & Invisible Grills ("we", "us", "our"), located at 15, Block B, Sheetla Colony, Ashok Vihar Phase II, Gurugram, Haryana 122001, handles personal information when you visit our website, call us, message us on WhatsApp or use our services. By using this website you agree to this policy.
Information We Collect
We only collect information that helps us respond to you and provide our services:
- Details you give us: your name, mobile number, city, area / sector / society, property type, the service you need and any message, size or photos you share.
- Site visit details: address and measurements of the balcony, window or area to be covered, collected during the free site visit.
- Basic technical data: browser type, device, pages visited and approximate location, collected automatically by our website and hosting for security and performance.
We do not ask for or store bank card numbers, passwords or government ID numbers on this website.
How We Use Your Information
- To reply to your enquiry by phone or WhatsApp and share quotations.
- To schedule and carry out the site visit and installation.
- To provide after-sales support, service and any repair requests.
- To share important updates about your order or booking.
- To improve our website, services and customer experience.
We do not sell, rent or trade your personal information to anyone.
WhatsApp & Contact Form
The enquiry form on our Contact page does not save your details on our server. When you press "Send on WhatsApp", it opens WhatsApp with your message ready, and you choose whether to send it. Messages sent on WhatsApp are handled under WhatsApp's own privacy policy.
To make the form quicker next time, your browser may remember your name, phone, city and area on your own device only. You can clear this anytime by clearing your browser data.
Cookies & Third-Party Services
Our website may use cookies and similar technology to work properly and to understand how visitors use the site. Embedded services such as Google Maps and links to WhatsApp may set their own cookies, which are covered by their own privacy policies. You can block or delete cookies in your browser settings; some features may then not work fully.
Data Security & Retention
We take reasonable steps to protect your information from loss, misuse or unauthorised access. However, no method of transmission over the internet is 100% secure. We keep your details only for as long as needed to provide our services, support and for legal or accounting purposes.
Your Choices & Rights
- You can ask us what personal information we hold about you.
- You can ask us to correct or delete your details.
- You can tell us to stop contacting you for updates at any time.
To make a request, contact us by phone or WhatsApp using the details below.
Children's Privacy
Our website and services are meant for adults. We do not knowingly collect personal information from children under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be on this page with the "Last updated" date shown above.
Contact Us
For any question about this Privacy Policy or your information, reach us at:
Call / WhatsApp+91 92896 88139
Address15, Block B, Sheetla Colony, Ashok Vihar Phase II, Gurugram, Haryana 122001